FAQ’s

Do you offer mobile hair services?

Yes — I provide luxury mobile hair services in Chinnor and surrounding villages, OX39, allowing you to enjoy a professional salon experience from the comfort of your own home.

What hair services do you specialise in?

I specialise in colouring, balayage, lived in colour, blonding, cutting and personalised hair transformations designed to suit your lifestyle, maintenance preferences and hair goals.

Do new colour clients need a consultation?

Yes. All new colour clients are required to book a consultation before their appointment. This allows us to discuss your hair history, inspiration, desired results and maintenance plan, as well as carry out a required patch test before any colouring service.

Why do I need a patch test?

Patch tests are essential for client safety before any colouring appointment. Your patch test must be completed at least 48 hours before your colour service, as part of my business insurance policy.

Can I book appointments online?

Currently, consultations can be booked online. As a luxury mobile hairdresser, I personally manage my schedule and travel times to ensure every client receives the best possible experience.

How do I book an appointment?

You can check my current availability online and then contact me directly via email at hairbyjemchinnor@gmail.com or through Facebook and Instagram at @hairbyjemchinnor to arrange your appointment.

What areas do you cover?

I am based in Chinnor and offer mobile hair appointments across surrounding surround villages with OX39 postcode. If you are unsure whether I cover your location, please feel free to get in touch.

What is lived in colour?

Lived in colour is a softer, lower-maintenance colouring technique designed to grow out naturally and beautifully. It creates a seamless, dimensional finish with less noticeable regrowth between appointments.

How often should I have my balayage or colour refreshed?

This depends on your chosen look, hair type and maintenance preferences. Many balayage and lived in colour clients visit every 3–6 months for larger appointments, with glossing or toning appointments in between to keep the colour fresh.

Do you offer cutting appointments without colour?

Absolutely. I offer cutting services including trims, reshaping, restyles and maintenance cuts to help keep your hair healthy, fresh and manageable.

What should I do before my appointment?

Please ensure you have clean access to a suitable space with good lighting and access to plug sockets if possible. I will bring all professional equipment needed for your appointment.

Are you an award-winning hairdresser?

Yes — I am proud to be a multiple award-winning hairdresser, passionate about creating beautiful, confidence-boosting hair while delivering a relaxed and personalised luxury experience for every client.

What do I need to provide for my appointment?

Very little — I bring everything needed for your luxury mobile hair appointment, including professional products, tools and equipment. All I ask is that you provide a comfortable seat and access to plug sockets for styling tools such as my hairdryer.

For colouring and washing services, I shampoo hair either over a kitchen sink using a professional shower adapter or over a bath, depending on what works best in your home. My aim is to make your appointment as relaxing, convenient and stress-free as possible while still delivering a professional salon-quality experience at home.